Claude 官方状态

• Elevated errors for multiple models

  2026/09/04 00:23

  Sep 3, 16:23 UTC Resolved - The issue affecting Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5 has been resolved. Impact has ended as of 9:16 PT / 16:16 UTC. Sep 3, 16:06 UTC Monitoring - A fix has been deployed for Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5 and we are monitoring for recovery. Sep 3, 15:25 UTC Update - The only affected models right now are Opus 4.8 and Opus 5. The rest of the models have recovered to baseline error rate. Sep 3, 14:49 UTC Update - We are continuing to work on a fix for this issue. Sep 3, 13:50 UTC Update - An exhaustive list of affected models: Mythos/Fable 5.1, Mythos/Fable 5, Opus 5, Opus 4.8, Opus 4.6. Sep 3, 13:41 UTC Identified - We have identified the cause of elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5 and are working on a fix. We will provide an update as soon as possible. Sep 3, 13:26 UTC Investigating - We are investigating elevated errors on requests to Claude Mythos 5.1, Claude Fable 5.1, and Claude Opus 5. We will provide an update as soon as possible.

• Elevated errors for Claude Sonnet 5

  2026/09/03 20:56

  Sep 3, 12:56 UTC Resolved - This incident has been resolved. Sep 3, 12:47 UTC Monitoring - A fix has been implemented and we are monitoring the results. Sep 3, 12:37 UTC Investigating - We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.

• Elevated errors for Claude Sonnet 5

  2026/09/03 05:44

  Sep 2, 21:44 UTC Resolved - The issue affecting Claude Sonnet 5 has been resolved. Impact occurred from 2:05pm PT / 21:05 UTC to 2:19pm PT / 21:19 UTC. Sep 2, 21:17 UTC Investigating - We are investigating elevated errors on requests to Claude Sonnet 5. We will provide an update as soon as possible.

• Delays in credit purchases

  2026/09/02 09:24

  Sep 2, 01:24 UTC Resolved - This issue has been resolved. Sep 1, 23:26 UTC Monitoring - We have identified and resolved an issue where users who reached a balance of zero usage credits saw delays in the availability of newly purchased credits, resulting in some requests to the Claude API receiving 'credit balance is too low' errors erroneously. This affected credits purchased from 05:10am PT / 12:10 UTC to 2:35pm PT / 21:35 UTC. At this time, newly purchased credits should be available as expected and we are working to resolve any remaining impact.

• Degraded performance on platform.claude.com and Claude for Microsoft Office 365

  2026/09/02 02:07

  Sep 1, 18:07 UTC Resolved - This issue has been resolved. Sep 1, 17:52 UTC Monitoring - We are seeing success rates recover across affected services. Core inference and the API are not impacted. Sep 1, 17:05 UTC Investigating - We are investigating reports of degraded performance affecting some Claude services, including docs.claude.com. We are working to resolve these issues and will provide an update as soon as possible.

• Degraded performance on Claude for Microsoft Office 365

  2026/09/02 00:22

  Sep 1, 16:22 UTC Resolved - This issue has been resolved. Sep 1, 16:02 UTC Investigating - We are investigating elevated errors affecting Claude for Microsoft Office 365. We will provide an update as soon as possible.

• Degraded performance on claude.ai and Claude Code

  2026/09/01 04:36

  Aug 31, 20:36 UTC Resolved - The issue affecting Claude Code has been resolved. Impact occurred from 16∶55 to 19∶16 UTC. Aug 31, 19:21 UTC Investigating - We are investigating reports of degraded performance affecting Claude in Slack, Claude Code on the web, and Code Review. We will provide an update as soon as possible.

• Degraded performance on claude.ai

  2026/09/01 01:52

  Aug 31, 17:52 UTC Resolved - This issue has been resolved. Aug 31, 17:32 UTC Monitoring - We have seen success rates return to normal for requests on Claude.ai and are monitoring closely. Aug 31, 17:23 UTC Investigating - We are investigating reports of elevated errors affecting chats on claude.ai. We will provide an update as soon as possible.

• Elevated errors on Claude Code and Claude Cowork

  2026/08/29 04:21

  Aug 28, 20:21 UTC Resolved - The issue affecting Claude Cowork and Claude Code on the web has been resolved. Aug 28, 18:21 UTC Monitoring - A mitigation has been applied for the issue affecting Claude Cowork and Claude Code on the web, and we are monitoring for recovery. Sessions that disconnected earlier can be retried Aug 28, 17:22 UTC Identified - We have identified an issue with an upstream cloud provider affecting Claude Cowork and Claude Code on the web. Some sessions may fail to start or disconnect mid-task; affected sessions can be retried. We are in contact with the provider and will provide an update as soon as possible.

• Issues logging into Claude.ai

  2026/08/25 04:26

  Aug 24, 20:26 UTC Resolved - This issue has been resolved. Aug 24, 20:11 UTC Monitoring - We have identified and resolved an issue which resulted in errors when attempting to access Claude.ai, including logging in via subscriptions for Claude Code. Errors occurred between 1:00pm (20:00 UTC) through 1:08pm PT (20:08 UTC). We are monitoring closely to ensure no further issues.

• Errors logging into Claude.ai

  2026/08/25 01:16

  Aug 24, 17:16 UTC Resolved - This issue has been resolved. Aug 24, 17:12 UTC Investigating - From 9:02–9:08am PT / 16:02–16:08 UTC) users experienced issues when logging into Claude.ai, including for connecting Claude Code with subscription. At this time, this issue has been resolved, but we are continuing to investigate a potential issue impacting users of the Claude.ai desktop application.

• Elevated errors for multiple models

  2026/08/24 16:30

  Aug 24, 08:30 UTC Resolved - This issue has been resolved. From 9:50pm PT / 04:50 UTC through 00:36am PT / 07:36 UTC, users saw elevated errors on requests to Claude models, including Claude Opus 5 and Fable 5. Aug 24, 07:47 UTC Update - At this time, we have seen errors stabilize on Opus 5 and Fable 5, and are working to fully resolve success rates on all affected models. We will provide an update as soon as possible. Aug 24, 06:42 UTC Update - We are continuing to work to resolve issues causing elevated requests on multiple models. We will provide an update as soon as possible. Aug 24, 05:27 UTC Identified - We have identified the cause of elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and other Claude models and are working on a fix. We will provide an update as soon as possible. Aug 24, 05:06 UTC Investigating - We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, and Claude Opus 4.8. We will provide an update as soon as possible.

• Elevated errors on requests to multiple models

  2026/08/21 03:42

  Aug 20, 19:42 UTC Resolved - This issue has been resolved. Aug 20, 19:16 UTC Investigating - We are investigating elevated errors on requests to some Claude models. We will provide additional updates as soon as possible.

• Elevated errors on Google connectors

  2026/08/21 03:01

  Aug 20, 19:01 UTC Resolved - This issue has been resolved. Aug 20, 18:32 UTC Investigating - We are investigating elevated errors affecting Google connectors (Sheets, Docs, Slides, and Chat) and custom Google integrations on Claude.ai. Core functionality is not affected. We will provide an update as soon as possible.

• Degraded performance for Claude Opus 5 and Claude Haiku 4.5

  2026/08/19 19:02

  Aug 19, 11:02 UTC Resolved - This incident has been resolved. Aug 19, 10:33 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 19, 09:42 UTC Identified - We have identified the cause of elevated errors on requests to Claude Opus 5 and Claude Haiku 4.5 and are working on a fix. We will provide an update as soon as possible.

• Degraded performance for multiple models

  2026/08/19 03:01

  Aug 18, 19:01 UTC Resolved - The issue affecting Claude Opus 5 has been resolved. Impact occurred from 16:11 to 18:23 UTC. Aug 18, 18:26 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 18, 17:12 UTC Update - We are investigating elevated errors on requests to Claude Opus 5. We will provide an update as soon as possible. Aug 18, 16:20 UTC Update - We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, Claude Opus 5, Claude Sonnet 5, Claude Haiku 4.5, and other Claude models. We will provide an update as soon as possible. Aug 18, 16:20 UTC Investigating - We are investigating reports of degraded performance affecting multiple models. We will provide an update as soon as possible.

• Degraded performance for Claude Opus 5, Claude Sonnet 5

  2026/08/17 23:29

  Aug 17, 15:29 UTC Resolved - This incident has been resolved. Aug 17, 14:39 UTC Monitoring - A fix has been implemented and we are monitoring the results. Aug 17, 14:25 UTC Update - Claude Opus 5 is operational. Claude Sonnet 5 is degraded. We are investigating. Aug 17, 13:56 UTC Investigating - We are investigating elevated errors on requests to Claude Opus 5. We will provide an update as soon as possible.

• Service disruption on Claude services

  2026/08/17 06:34

  Aug 16, 22:34 UTC Resolved - The issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork has been resolved. Aug 16, 22:22 UTC Monitoring - A fix has been deployed for the issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery. Aug 16, 22:02 UTC Update - We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible. Aug 16, 21:58 UTC Investigating - We are investigating an issue with users authenticating to claude.ai, Claude Code, and Claude Cowork. We will provide an update as soon as possible.

• Elevated errors for Claude Fable 5

  2026/08/15 08:27

  Aug 15, 00:27 UTC Resolved - The issue affecting Claude services has been resolved. Impact occurred from 20:00 Aug 14, 2026 to 00:11 Aug 15, 2026 UTC. Aug 15, 00:21 UTC Update - We have identified the cause of the issue affecting Claude services and are working on a fix. We will provide an update as soon as possible. Aug 15, 00:20 UTC Update - We have identified the cause of the issue affecting claude.ai and are working on a fix. We will provide an update as soon as possible. Aug 14, 23:57 UTC Identified - We have identified the cause of elevated errors on requests to Claude Fable 5 and are working on a fix. We will provide an update as soon as possible.

• Service disruption on Claude services

  2026/08/15 05:58

  Aug 14, 21:58 UTC Resolved - The issue affecting the Claude API, Claude Code, and Claude Cowork has been resolved. Impact occurred from 20:14 to 20:38 UTC. Aug 14, 20:44 UTC Monitoring - A fix has been deployed for the issue affecting the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery. Aug 14, 20:44 UTC Identified - We have identified the cause of the issue affecting the Claude API, Claude Code, and Claude Cowork and are working on a fix. We will provide an update as soon as possible. Aug 14, 20:30 UTC Investigating - We are investigating reports of degraded performance affecting the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.

• Issues reaching status.claude.com

  2026/08/14 18:53

  Aug 14, 10:53 UTC Resolved - The issue resulting in users being unable to reach status.claude.com has been resolved. Aug 14, 07:58 UTC Investigating - We are aware of issues with reaching status.claude.com, specifically regarding an invalid certificate issues. We are working to resolve these issues as soon as possible.

• Service disruption on Claude Code on the web and related services

  2026/08/14 08:51

  Aug 14, 00:51 UTC Resolved - The issue affecting Claude services has been resolved. Impact occurred from 23:42 to 00:50 UTC. Aug 14, 00:36 UTC Investigating - We are investigating degraded performance in Claude Code on the Web sessions and related products (Cowork Remote, Routines, Claude Code Mobile)

• Elevated errors for Claude Mythos 5, Claude Fable 5, and Claude Sonnet 5

  2026/08/14 00:08

  Aug 13, 16:08 UTC Resolved - The issue affecting Claude Mythos 5 and Claude Fable 5 has been resolved. Aug 13, 15:44 UTC Update - We are investigating elevated errors on requests to Claude Mythos 5 and Claude Fable 5. We will provide an update as soon as possible. Aug 13, 14:33 UTC Investigating - We are investigating elevated errors on requests to Claude Mythos 5, Claude Fable 5, and Claude Sonnet 5. We will provide an update as soon as possible.

• Degraded performance for multiple models

  2026/08/13 02:07

  Aug 12, 18:07 UTC Resolved - This issue has been resolved. Aug 12, 17:28 UTC Update - We are continuing to work to resolve an issue resulting in slightly elevated errors on requests to Claude Fable 5. We will provide an update as soon as possible. Aug 12, 16:10 UTC Identified - We have identified an issue which resulted in errors across multiple models. At this time, errors are primarily impacting Claude Fable 5 and we are working to fully resolve these issues. Aug 12, 13:50 UTC Investigating - We are investigating elevated errors on requests to multiple models. We will provide an update as soon as possible.

• Degraded performance for Claude Opus 5

  2026/08/05 22:34

  Aug 5, 14:34 UTC Resolved - This incident has been resolved. Aug 5, 13:51 UTC Identified - We have identified the cause of elevated errors on requests to Claude Opus 5 and are working on a fix. We will provide an update as soon as possible.

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